Shipping policy
Shipping Policy
Welcome to our boutique! We are dedicated to processing and shipping your orders as quickly as possible. Please review our shipping practices below to understand how your package travels from our door to yours.
Fast Processing & Handling
- 1-Business-Day Shipping: We pack and ship all orders within one business day of your purchase.
- Cutoff Times: Orders placed before 12:00 PM MST Monday through Friday go out the same day. Orders placed after the cutoff, on weekends, or on holidays ship the very next business day.
Shipping Rates & Options
- Complimentary Standard Shipping: We are pleased to offer free standard shipping on all domestic orders. Standard delivery typically arrives within 3 to 5 business days after shipment.
- Preferred Shipping Methods: If you require expedited delivery or a specific carrier, please contact us directly at colorado.jo.co@gmail.com for preferred shipping methods at client's expense.
Destinations & Tracking
- US Shipping Only: We currently offer shipping exclusively to addresses within the United States at this time. We are unable to process international orders.
- Tracking Numbers: As soon as your order ships, we will email you a confirmation link containing your tracking number. Please allow up to 24 hours for the carrier to update the tracking status.
Lost, Stolen, or Damaged Items
- Package Issues: If your tracking information shows your package was delivered but you cannot find it, or if it arrives damaged, please contact your local shipping location (USPS, UPS, or FedEx) directly to open an investigation.